The Nextiva App
The app is available on iOS, Android, Mac, and Windows making it a perfect fit for remote teams.
In a world paralyzed by the COVID-19 outbreak, work environments have gone through a radical transformation almost overnight. What were once offices teeming with the hubbub of busy office staff, occupied cubicles with post-it notes pasted on the walls and desktop monitors, and meeting rooms filled with tense and well-rehearsed sales pitches are now only oft-empty and seemingly abandoned workspaces. While these former hubs of productivity have laid dormant for quite some time, solutions to this predicament have popped up.
One such radical solution to the work environment has been the whole concept of “work-from-home” arrangements, where office workers have the unique opportunity to work from the comfort of their living room. As a response to this new and unforeseen demand, new and specialized tools are required to make sure that this recent transition is as smooth and hindrance-free as possible. Not only this, but these tools need to be able to deliver the same level of productivity that was once so apparent in the office workspace.
This is where the Nextiva App jumps in. A feature-rich, all-in-one solution that promises to provide the same corporate air to staff working remotely from their homes. It is a tool that gets rid of unnecessary clutter and is specially tailored to meet the challenges that pose when it comes to “work-from-home” arrangements. Let’s take a look at what the Nextiva App promises to deliver and how it can meet your business demands.
Overview
The Nextiva App is a centralized business phone system that has a suite of rich and meaningful features. At its core, it’s a communication-oriented application that focuses on providing high-quality VoIP, video, and chat features. Other important features include, but are not limited to, conferencing solutions, insightful analytics, and a vast library of integration options. We will now look at these features in further depth.
This phone application has been developed by the Nextiva Company which is an already well-established network service. Their brilliant and innovative ideas have helped them become nominated in the Deloitte Technology Fast 500 list five times already.
At Heart of the Nextiva Application
Nextiva comes with the promise of ensuring that communication is continuous, uninterrupted, quality-oriented, and immersive. Imagine connecting seamlessly with an ongoing corporate meeting and feeling like you just walked in the boardroom.
Users can communicate and collaborate using features such as textual chat, video calls (which also include the option for conferencing), and normal audio calls. Furthermore, to make the team effort even more productive, screen-share is also a popular function included in Nextiva along with the ability to actively share files. Also, the powerful screen-capture features in the app make sure that these sessions can be recorded for later review and analysis.
Another hidden gem within Nextiva is its ability to provide real-time analytical data that provides insightful information and allows a qualitative way to analyze the overall productivity of the virtual office. Featuring custom reports and dashboards, Nextiva analytics helps gauge employee performance, give constructive feedback, and manage productivity. Meeting deadlines is now easier than ever because of how Nextiva allows communication to flow.
Let’s talk about Nextiva’s cutting edge and fluid integrative functionality. Straight out of the box, this application can be linked with Google accounts, Microsoft accounts, and even more. CRM and VoIP can also be actively integrated along with other crucial business tools and services like Oracle, and Zendesk.
Nextiva has been developed for and is currently available on all popular platforms such as Windows and Mac. Not only this, but Nextiva is fully mobile. It is available to download on the Google Playstore as well as the Apple Store.
The Promise of Nextiva
Nextiva aims to provide industry-standard technologies using industry-standard protocols. This helps ensure an unparalleled consistency in uptime and quality of service.
There are currently eight different data centers spread throughout the United States. Furthermore, full transparency is guaranteed and network status updates are an absolute guarantee.
When it comes to security, Nextiva does not compromise a bit. All communication links are encrypted from the point of transmission to the point of reception. TLS and SRTP encryption is employed to make sure top-notch safety standards are met. Furthermore, the data centers in use by Nextiva are audited under ISO 27001 and SSAE 18. Be assured that every message, call, and session will enjoy utmost confidentiality and privacy.
Even in these trying times, Nextiva aims to support its customer base 24/7. Period. Customer support personnel can be easily contacted using the multiple points of contact provided in the application as well as the company website. To ensure that the highest quality of customer satisfaction is met, no automation is used for customer queries. Any queries are directly routed to a live customer service representative who is more than willing to guide you through any difficulty you may have. Wait times are extremely short and customer satisfaction is instantaneous.
Accolades and Acclaim
From famous celebrities like Conan to popularly read and reputed publications such as U.S News, Nextiva has been showered with tons of praise and applause. This service has received glowing reviews from its customer base. According to Gartner, more than 90% of businesses have said that they are content with the level of service and support delivered by Nextiva. Brands such as Taco Bell, Ashley, and Direct Buy are examples of customers that are extremely satisfied with using Nextiva as a tool to connect their remote staff.
U.S News was delighted to award Nextiva the “Best Business Phone Services” review in 2020. Reviews like these serve as a great testament of the attention to detail that goes into developing, deploying, and supporting Nextiva for an ever-growing customer base.
All in all, Nextiva is an app that is tailored towards bringing together teams that have been forced to work remotely and bring the productivity of the office-force back in action while still enjoying the comfort and convenience of working from home. Its top-of-the-line features, services, standards, and support ensure that every expectation is met, every milestone reached and project completed.
Visit Nextiva.com To Learn more about #1 Rated Business Phone System and the Nextiva App.
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